Privacy Policy

1. Who We Are

Brite IT Solution is a technology company based in London, United Kingdom. We provide custom software development, UI/UX design, QA testing, mobile app development, and digital transformation services to clients across the UK and internationally.

Data Controller: Brite IT Solution
Email: info@briteitsolution.com
Phone: +44 7587 991638
Address: London, United Kingdom

2. Data We Collect

We collect personal data in the following ways:

• Contact forms — name, email address, phone number, and the message you send us
• Email correspondence — any information you share when contacting us directly
• Enquiry calls — notes taken during conversations about your project
• Newsletter sign-ups — email address only
• Website analytics — anonymised data including pages visited, time on site, browser type, and approximate location (via Google Analytics)
• Cookies — see section 5 below for full details

We do not collect sensitive personal data (such as health, financial, or biometric information) and we never buy or sell personal data.

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide quotes for our services
• Deliver and manage the services we provide to you
• Send project updates, invoices, and related communications
• Send our newsletter (only with your explicit consent)
• Improve our website and services based on analytics data
• Comply with legal and regulatory obligations

We will never use your data for automated decision-making or profiling, and we will never send you unsolicited marketing without your prior consent.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data under the following legal bases:

• Legitimate interests — responding to enquiries and managing client relationships
• Contract performance — fulfilling services we are contracted to provide
• Consent — newsletter subscriptions and non-essential cookies (you may withdraw consent at any time)
• Legal obligation — where we are required by law to retain or process data

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use the site. When you visit our website, we ask for your consent before setting non-essential cookies.

Essential cookies — required for the website to function correctly. These cannot be disabled.

Analytics cookies — we use Google Analytics to collect anonymised data about how visitors use our site. This helps us improve content and user experience. These are only set with your consent.

You can manage or withdraw your cookie consent at any time by clearing your browser cookies and revisiting the site. You can also manage cookies through your browser settings.

6. Third Parties

We use a small number of trusted third-party services to operate our website and business. These may receive limited personal data as part of their service:

• Google Analytics — website analytics (anonymised)
• Google Fonts — font delivery
• Calendly — appointment booking
• GoDaddy — website hosting
• WhatsApp / Meta — if you choose to contact us via WhatsApp

We do not sell, rent or share your personal data with third parties for their own marketing purposes. All third-party providers we use are required to handle data in accordance with applicable data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary:

• Enquiries that did not lead to a project — 12 months
• Client project data — 6 years from project completion (for legal and accounting purposes)
• Newsletter subscribers — until you unsubscribe
• Analytics data — 26 months (Google Analytics default)

After the applicable retention period, your data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — ask us to delete your data ("right to be forgotten")
• Right to restriction — ask us to limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — withdraw consent for marketing or cookies at any time

To exercise any of these rights, email us at info@briteitsolution.com. We will respond within 30 days. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. Our website is served over HTTPS and our hosting infrastructure is maintained by GoDaddy.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you have concerns about data security, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch: